Strategic Programmes

The potential of technology to facilitate the core work of the United Nations is enormous. When the Organization is supported by modern tools and processes, and is collaborating across organizational and geographic boundaries, it can accomplish its tasks more efficiently and effectively.

The ICT strategy (A/69/517) was a collaborative effort between the Office of Information and Communications Technology and colleagues throughout the Secretariat – including Headquarters, Offices Away from Headquarters, Regional Commissions, and Peacekeeping Missions.

The strategy established an effective governance framework, which is integral to strengthening management and accountability of ICT resources activities while deriving the greatest value.

The ICT strategy defined the roadmap for ICT and was designed to meet the challenges of a world that is increasingly reliant on advances in technology.

Over five years, OICT and its partners modernized, transformed and innovated ICT in the United Nations, while strengthening governance and optimizing resources. The progress made in modernizing and transforming ICT across the Secretariat has created a foundation for innovative solutions and analytics, frontier technologies and cybersecurity to enable the core work of the United Nations.

Together, we will transform ICT in the United Nations and help the Organization realize the fullness of its mission.

"From my perspective, what is important is to combine innovation and technology, innovation and public policy to make sure that innovation works for the good of humankind."

Secretary-General, António Guterres, Lisbon, 6 November 2017