Strategic Programmes

The potential of technology to facilitate the core work of the United Nations is enormous. When the Organization is supported by modern tools and processes, and is collaborating across organizational and geographic boundaries, it can accomplish its tasks more efficiently and effectively.

The ICT strategy (A/69/517) is a collaborative effort between the Office of Information and Communications Technology and colleagues throughout the Secretariat – including Headquarters, Offices Away from Headquarters, Regional Commissions, and Peacekeeping Missions. It calls for ICT programmes that best support a global, mobile workforce.

The strategy establishes an effective governance framework, which is integral to strengthening management and accountability of ICT resources activities while deriving the greatest value.

OICT has developed a modern responsive ICT strategy for the United Nations. The General Assembly endorsed (A/RES/69/262) all the elements of the strategy, which defines the roadmap for ICT and is designed to meet the challenges of a world that is increasingly reliant on advances in technology.

ICT Strategic Roadmap

Over five years, OICT and its partners will modernize, transform and innovate ICT in the United Nations, while strengthening governance and optimizing resources. Accomplishing these goals will require a concerted and sustained team effort. 

Together, we will transform ICT in the United Nations and help the Organization realize the fullness of its mission.

"From my perspective, what is important is to combine innovation and technology, innovation and public policy to make sure that innovation works for the good of humankind."

Secretary-General, António Guterres, Lisbon, 6 November 2017