The Office of Information and Communications Technology is responsible for defining strategic direction for ICT to the Secretariat. It provides oversight of ICT programmes, budgets and decision-making to ensure alignment with the Secretariat’s overall ICT strategy. The team consists of more than 300 people operating global data centers and coordinating services provided by more than 4,000 people in UN offices worldwide. The Office is headquartered in New York and sits within the Department of Management.
A technology strategy for the future UN
The ICT strategy (A/69/517) was submitted by the Secretary-General at the 69th session of the General Assembly and Member States endorsed all the elements (A/RES/69/262). The strategy provides a common vision for ICT delivery in the United Nations through modernization, transformation and innovation. It establishes a framework for improved governance, strong leadership and optimal use of ICT resources to support effective decision-making.
Progress made with the ICT strategy, ensures OICT is well positioned to support the core work of the United Nations and implementation of the Sustainable Development Goals.
Additonally, the Office played a significant role in helping to develop the UN Secretary-General's Data Strategy, collaborating closely with entities across the UN system. Endorsed by the Secretary-General’s Executive Committee, the strategy provides an overarching framework for data-driven decision making at the UN and is based on five pillars: People, Organization and Culture; Technology Environment; Analytics and Data Management; Data Privacy and Ethics; and Governance and Strategy. OICT co-led the work on the Technology Environment pillar and contributed to the four other pillars.