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Unite Mail

Unite Mail (Outlook) replacing Lotus Notes - unite.un.org/office365

The United Nations is in the process of modernizing and updating its email service. Upgrading from Lotus Notes to Unite Mail (Outlook) will improve access to and expand functionality of this critical tool. It is a key component of the Organization's ICT strategy (A/69/517) to modernize the technology it depends on to do its daily work.

All staff members, consultants and other users will be migrated. Once the project is complete, the Secretariat will finally be united by a common “un.org” e-mail address.

Migrating to Unite Mail is the focus of phase 1 of the Office 365 rollout. Through this cloud-based solution staff will access email, calendar, and other tools from anywhere and from virtually any device. Phase 1 will focus on email migration (Unite Mail) and will include an upgrade to Office Productivity Suite and a partial implementation of Skype for Business—replacing Sametime Chat for instant messaging.

Unite Mail will be accessed with Unite Identity (one password for key UN apps), like other enterprise applications (e.g. Umoja, iNeed and Docs). Other benefits of the migration to Unite Mail include: 

  • 24/7 support (Unite Service Desk – unite.un.org/servicedesk); 
  • significantly larger mailboxes—100 gigabytes for primary mailboxes and truly unlimited archive space; 
  • one common email address globally “@un.org”; 
  • 99.99% reliability of service;
  • and seamless upgrades for Web-based applications and services.

To learn more about Unite Mail, including deployment schedules, quick guides and other training materials, as well as features such as contacts, instant messaging, archives, staff should visit the Unite Mail Intranet site: 


Links & Resources for Staff

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