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Unite Mail

Unite Mail (Outlook) replacing Lotus Notes - unite.un.org/office365

The United Nations is in the process of modernizing and updating its email service. Upgrading from Lotus Notes to Unite Mail (Outlook) will improve access to and expand functionality of this critical tool. It is a key component of the Organization's ICT strategy (A/69/517) to modernize the technology it depends on to do its daily work.

All staff members, consultants and other users will be migrated. Once the project is complete, the Secretariat will finally be united by a common “un.org” e-mail address.

Migrating to Unite Mail is the focus of phase one of the Office 365 rollout. Through this cloud-based solution staff will access email, calendar, and other tools from anywhere and from virtually any device. The first phase of the rollout will also include a partial implementation of Skype for Business—replacing Sametime Chat for instant messaging.

Unite Mail will be accessed with Unite Identity (single sign-on), like other enterprise applications (e.g. Umoja, iNeed and Docs). Other benefits of the migration to Unite Mail include:

  • access from anywhere on virtually any device
  • 24/7 support (Unite Service Desk – unite.un.org/servicedesk);
  • significantly larger mailboxes, including truly unlimited archive space;
  • integration with other enterprise applications, including Umoja and Unite Connections;
  • 99.99% reliability of service; and
  • seamless upgrades for Web-based applications and services.

Additional Office 365 functionality will be rolled out in later phases and more information will be provided as deployment schedules are finalized.

To learn more about Unite Mail, including deployment schedule, quick guides and other training materials, as well as features such as contacts, instant messaging, archives, staff should visit the Intranet site: 


Links & Resources for Staff

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