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Unite Newsletter - 2017 February

Unite Mail migration kicks off for United Nations Secretariat

The migration of the United Nations Secretariat to Unite Mail has begun, with the Office for the Coordination of Humanitarian Affairs (OCHA) and the Economic Commission for Africa (ECA) starting the transition from Lotus Notes to Outlook. This is part of phase 1 of the rollout of cloud-based Outlook and Office 365. Find out when your department will migrate by downloading the deployment schedule.

For more information about Unite Mail and Office 365, visit:


Submit Unite Service Desk requests online

Unite Service Desk (unite.un.org/servicedesk) is introducing significant automation to improve responsiveness and reduce the time required to resolve customers’ service requests. To take full advantage of automation, Unite Service Desk will start phasing out the use of email for submitting service requests beginning 15 March 2017. Instead, customers will submit requests through application-specific online forms available on the streamlined USD website. Learn more >>

Unite Mail Tips & Tricks


To send an email to multiple contacts, use a semicolon (;) between names.

For more tips, training and quick guides, visit:


Why the world needs more women in tech

The theme of this year's celebration of International Women's Day, on 8 March, is "Women in the Changing World of Work: Planet 50-50 by 2030". Watch United Nations Chief Information Technology Officer Atefeh Riazi discuss why it is so important to attract more women into technology-related jobs, the obstacles preventing women from entering high-tech fields, and what we need to do about it on UN WebTV.

What's new

  • Migration to Unite Mail (Outlook) from Lotus Notes began in OCHA and ECA
  • Retired 65 applications globally
  • Developed 90 Business Intelligence (BI) reports from beta reports and completed four critical Umoja BI reports
  • Launched annual verification of application assets in EAC-NY
  • Completed 10 Business Intelligence (BI) reports for Department of Field Support (DFS) eLearning
  • Initiatied development of Department of Management (DM) senior management dashboards

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